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Frequent Asked Questions

Information - InstallationUseMaintenance

  • Why are there traces of water in the reservoir of my new CLIMSOM?
  • How much water should I use to fill CLIMSOM?
  • What kind of water should I put in my CLIMSOM?
  • Do I need to change the mattress topper's water?
  • What is the drainage key?
  • Is CLIMSOM safe?
  • What certifications has CLIMSOM received?
  • What is the CLIMSOM guarantee?
  • What is the mattress topper made of?
  • Why does my CLIMSOM make an alarm sound?
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